Management Consulting · Lagos, Nigeria · RC No. 9674001
Where operational
excellence becomes
competitive advantage.
A global team drawing from the world's most demanding operations — now delivering cutting-edge solutions to Nigeria, West Africa, and the emerging economy.
What industry are you in?
$5M+
Documented savings
8+
Years of leadership
20+
Case studies
11+
Industry sectors
Documented Impact
$5.4M+
Across 5 global firms
Solutions for FMCG & Agri-Food
From farm gate to shelf — we improve every step of the food value chain.
Harvest-to-Shelf Loss Reduction
Identify and eliminate post-harvest losses across your supply chain. Nigerian agri-food chains lose 20-45% between farm and consumer. We find where it happens and stop it.
Supply Chain
Inventory Accuracy Programme
Redesign your cycle-count and slotting system. 78% → 96%+ accuracy documented. No new WMS required — built on your existing infrastructure.
Frugal Engineering
SQDIP Performance Dashboard
Live shift-level KPI tracking for your production and distribution operations. Management sees Safety, Quality, Delivery, Inventory, Productivity — in real time, automated daily.
Analytics
NAFDAC/SON Compliance System
Auto-generate audit-ready documentation for regulatory compliance. Always ready — not scrambled together before inspections.
Compliance
Production Line Efficiency (OEE)
Quantify your availability, performance, and quality losses. A 10-point OEE gain on a typical Nigerian production line = ₦50M+ additional output annually.
Process Engineering
Distribution Network Redesign
Optimise your route-to-market, depot positioning, and last-mile delivery model for Nigerian road and infrastructure realities.
Strategy
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Solutions for Banking & Financial Services
Operational efficiency for Nigeria's most demanding institutions — CBN-compliant, zero new software.
Back-Office Reconciliation Automation
Automate your daily/monthly reconciliation process using existing core banking data exports. 3 days → 4 hours documented. Error rate from 2.3% → 0.1%.
Automation
Branch Operations Dashboard
Live branch KPI tracking — transaction volumes, TAT, queue time, staff utilisation, error rates — across your entire network. Daily automated scorecards to managers.
Analytics
Loan Processing TAT Reduction
Map your end-to-end loan workflow, eliminate NVA steps, redesign hand-offs. 22 → 9 day TAT documented without changing credit standards or adding staff.
Process Engineering
CBN Audit-Ready Compliance System
Auto-generate examination-ready documentation packs. Always current — no 3-week scramble before CBN examiners arrive.
Compliance
Branch Labour Productivity
Structured teller scheduling, transaction routing, and capacity planning — getting more throughput from existing branch staff without additional headcount.
Workforce
Customer Onboarding Redesign
End-to-end account opening and KYC process mapping. Reduce TAT from weeks to days — competitive advantage in a market where speed wins customers.
Strategy
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Solutions for Fintech
Operations infrastructure for Nigeria's fastest-growing sector — built to scale, built to comply.
Payment Operations Dashboard
Real-time transaction monitoring, failure rate tracking, reconciliation dashboards, and exception alerting — across all payment rails and corridors.
Analytics
Customer Onboarding Automation
Map and redesign your digital onboarding and KYC workflow. Eliminate manual review bottlenecks — faster activation, lower drop-off, happier regulators.
Automation
CBN/SEC Regulatory Compliance System
Automated compliance documentation for CBN licensing conditions, SEC reporting, and NDIC requirements. Always audit-ready.
Compliance
Operations Control Tower
Live visibility across your CS operations, payment processing, and partner reconciliation — all in one dashboard. Built on Power BI, no new infrastructure.
Analytics
Fraud Operations Workflow
Structure your fraud review, dispute resolution, and chargeback workflows. Clear SLAs, accountability frameworks, and escalation paths — reducing financial exposure.
Process Engineering
Website & Digital Tools
We built our own — medilo.org. Custom, branded, functional. We can build yours too. No templates. No WordPress. Clean HTML/CSS built to perform.
Digital
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Solutions for Manufacturing
Industrial Engineering rigour applied to Nigerian factory floors — more output, same people, same machines.
OEE Improvement Programme
Systematic availability, performance, and quality loss analysis across your production lines. 51% → 68% OEE in 10 weeks documented. ₦50M+ output from assets you already own.
Process Engineering
Production Control Dashboard
Real-time shift performance — output, downtime reasons, quality rejects, efficiency — visible to supervisors and management as it happens. No more 2-day data lag.
Analytics
Maintenance CAPA System
Structured Corrective & Preventive Action workflow for your top breakdown failures. Eliminate recurring downtime systematically — not just fix it when it breaks.
Automation
Labour Line Balancing
Scientific workstation balancing and shift scheduling. Redeploy your people to where they create most value — more throughput, same payroll, zero redundancies.
Workforce
SON/NAFDAC Compliance Automation
Automated quality and regulatory documentation — batch records, inspection reports, compliance packs. Always audit-ready, generated in minutes.
Compliance
Capacity Expansion Without CapEx
Before you buy new machinery, let us show you how much more you can get from existing assets. Typically 15-30% additional capacity is available through process changes alone.
Strategy
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Solutions for Logistics & 3PL
Operational excellence for Nigeria's most dynamic supply chains — more deliveries, same fleet, same people.
Fleet Utilisation & Route Optimisation
Fleet audit, route clustering, load planning, and driver scheduling. 61% → 84% utilisation documented. 28% fuel cost reduction. Built in Excel — no TMS required.
Supply Chain
Warehouse Slotting & Fulfilment Design
Layout optimisation, pick-path redesign, dock scheduling. 4.2 → 2.1 hours pick-to-dispatch. 35% output increase with existing headcount. Applicable to any DC configuration.
Process Engineering
Logistics Control Tower
Real-time fleet status, delivery SLA tracking, and exception alerting — across your entire operation. Customer SLA performance +24% in 60 days documented.
Analytics
Last-Mile Process Framework
Route sequencing, delivery time-window planning, POD systems, and returns management — designed for Nigerian urban and peri-urban delivery reality.
Automation
Customs & Regulatory Compliance
Automated documentation for DPR, SON, customs, and regulatory requirements. Pre-clearance document packs generated in minutes — not assembled over days.
Compliance
3PL Proposal Engineering
We help 3PLs win contracts by building credible, detailed operational proposals — including SLA frameworks, pricing models, and implementation timelines.
Strategy
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Solutions for Government & Parastatals
Process intelligence for Nigeria's public sector — faster service delivery, better compliance, more from your civil servants.
Ministerial Performance Dashboard
KPI frameworks, departmental scorecards, and management dashboards for MDAs. Monthly compilation: 2 weeks → 4 hours. Ministers manage by data, not by document.
Analytics
Service Delivery TAT Reduction
End-to-end process mapping of your highest-volume workflows. Identify and eliminate NVA steps — 65% TAT reduction documented without legislative change.
Process Engineering
Audit-Ready Compliance System
Centralised documentation repository covering legislative compliance, financial controls, and procurement records. Complete audit packs generated in 2 hours. Senate queries answered in 24 hours.
Compliance
IGR Improvement Strategy
Identify and quantify untapped Internally Generated Revenue streams — licensing, service charges, penalties — and design the operational processes to capture them.
Strategy
Civil Service Capacity Redeployment
25-35% of civil servant time goes to manual reporting and document hunting. We automate that — redirecting capacity to policy, oversight, and actual service delivery.
Workforce
Government Digital Tools
Custom Excel and Power BI tools built on existing government infrastructure — no procurement, no ICT projects, no vendor lock-in. Deployable within existing budget cycles.
Digital
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Solutions for Healthcare
Operational efficiency for Nigerian hospitals, clinics, and health systems — better patient flow, less administrative burden.
Patient Flow & TAT Optimisation
Map and redesign patient pathways through OPD, diagnostics, pharmacy, and discharge. Reduce wait times without adding staff — restructure the flow, not the headcount.
Process Engineering
Hospital Operations Dashboard
Live bed occupancy, OPD queue status, theatre utilisation, pharmacy stock levels, and staff deployment — visible to management in real time.
Analytics
NAFDAC & Regulatory Compliance System
Auto-generate audit-ready pharmaceutical, medical device, and clinical documentation. Always compliant — not assembled under pressure before inspections.
Compliance
Pharmacy Inventory & Stockout Prevention
Redesign your pharmacy replenishment and stock management. Eliminate stockouts on essential medicines. Reduce expiry waste. Built on your existing data.
Supply Chain
Clinical Staff Scheduling
Structured shift design and workload planning for doctors, nurses, and support staff. Reduce overtime costs, eliminate coverage gaps, improve staff satisfaction.
Workforce
Revenue Cycle Optimisation
Map your billing, claims, and collection workflows. Identify where revenue leaks between service delivery and receipt — plug those gaps without new billing software.
Strategy
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Solutions for E-Commerce
Operations infrastructure for Nigeria's fastest-growing retail channel — built to scale as your order volumes grow.
Fulfilment & Last-Mile Design
Warehouse layout, pick-path, packing station design, and last-mile routing for your specific product mix and Nigerian delivery geography. More orders, same footprint.
Supply Chain
Delivery SLA Control Tower
Real-time delivery tracking, SLA performance dashboards, and exception alerting. Customer complaint rate -41% documented in 60 days of live management visibility.
Analytics
Returns Management Process
Structured reverse logistics — returns authorisation, grading, refurbishment, and restocking workflow. Reduce returns cost and processing time by 40-60%.
Process Engineering
Seller/Vendor Onboarding Optimisation
Redesign your marketplace seller onboarding workflow. Reduce time-to-live for new sellers. More active sellers = more GMV without additional sales spend.
Automation
Customs & Import Compliance
Automated import documentation, duties calculation, and customs clearance pack generation for cross-border e-commerce operations.
Compliance
Unit Economics & Operations Modelling
Build a dynamic model of your fulfilment cost per order across different scenarios — volume, geography, SKU mix. Know exactly when and how to expand.
Strategy
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Solutions for Energy & Oil & Gas
Operational excellence for Nigeria's most capital-intensive sector — asset performance, compliance, and cost control.
Asset Performance & Uptime Optimisation
Systematic analysis of unplanned downtime on critical assets — generators, turbines, pumping stations. CAPA-based elimination of recurring failures.
Process Engineering
Operations & Maintenance Dashboard
Live asset status, work order completion, preventive maintenance compliance, and field crew productivity — all visible to operations management in real time.
Analytics
DPR & Regulatory Compliance System
Auto-generate audit-ready documentation for DPR, NUPRC, and HSE regulatory requirements. Always compliant — not compiled under pressure before inspections.
Compliance
Field Crew Scheduling & Productivity
Structured scheduling, job planning, and productivity tracking for field maintenance and operations crews. More work completed per shift — same headcount.
Workforce
Contractor Cost & Performance Management
Build a systematic contractor performance tracking system — SLA compliance, cost per unit of work, quality outcomes. Eliminate underperforming contractors with data.
Strategy
Inventory & Spare Parts Optimisation
Right-size your critical spare parts inventory. Eliminate slow-moving stock, prevent stockouts on essential spares — built on your existing ERP or Excel.
Supply Chain
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Solutions for Telecoms
Network operations efficiency and back-office performance for Nigerian and West African telecoms operators.
Network Operations Performance Dashboard
Live NOC dashboard covering site uptime, fault resolution TAT, field crew deployment, and network quality KPIs — across all base stations and regions.
Analytics
Field Maintenance Workflow Redesign
End-to-end preventive and corrective maintenance workflow optimisation. Faster fault resolution, better first-time-fix rates, more from your existing field workforce.
Process Engineering
NCC Regulatory Compliance System
Automated documentation for NCC licensing, QoS reporting, and regulatory audit requirements. Always ready — no scramble before NCC inspections.
Compliance
Customer Operations TAT Reduction
Map and redesign your SIM activation, complaint resolution, and chargeback workflows. Reduce TAT, reduce churn — through process, not headcount.
Automation
Field Force Productivity Optimisation
Route optimisation, job scheduling, and performance management for your field engineering and sales force. More visits per day — same workforce size.
Workforce
Dealer & Distribution Channel Efficiency
Structure your dealer onboarding, inventory management, and performance tracking. Better channel visibility — without a new dealer management system.
Strategy
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Solutions for Real Estate & Construction
Project operations and supply chain efficiency for Nigeria's booming construction and real estate sector.
Construction Project Controls
Earned value tracking, schedule performance, and cost control dashboards for active construction projects. Know your project status in real time — not at the end of the month.
Analytics
Materials & Supply Chain Management
Procurement tracking, materials scheduling, vendor performance, and site inventory management. Eliminate material delays and site idle time — the biggest cost in Nigerian construction.
Supply Chain
Regulatory & Compliance Documentation
Automated generation of FAAN, town planning, SON, and environmental compliance documentation. Always audit-ready for project approvals and inspections.
Compliance
Site Labour Productivity
Time-and-motion analysis of your construction site activities. Identify and eliminate unproductive time — more work per day, same site workforce.
Process Engineering
Project Feasibility & Cost Modelling
Dynamic financial models for real estate development — cost build-up, IRR, sensitivity analysis, and funding structure optimisation. Built for the Nigerian cost environment.
Strategy
Property Management Operations
Systematise your property maintenance, tenant management, and service charge collection workflows. More properties managed per operations head.
Automation
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$5.4M+
Savings delivered
Who We Are
Built from the floor up.
Delivered at the boardroom level.
Medilo Advisory is a fully registered Nigerian management consulting firm founded by professionals with careers inside the world's most demanding operations — global 3PLs, Fortune 500 manufacturers, automation-first technology firms, and large-scale FMCG distributors.
We are not a local firm thinking globally. We are a global team already operating at the frontier — now bringing that frontier to the emerging economy. Most operational problems are not complex. They are unexamined. We examine them with rigor and engineer solutions that last.
CAC Registered · RC No. 9674001 · Incorporated 11 July 2026
What We Do
Six practice areas. One standard.
Accountable to results — not activity.
01
Operational Strategy & Performance Infrastructure
KPI governance, dashboards, and accountability frameworks that turn leadership intent into daily execution.
KPI ArchitectureSQDIPMOR DesignReporting Automation
02
Supply Chain Optimization
Velocity-based slotting, lane design, and inventory health scoring — optimizing flow across your entire network.
Slotting StrategyInventory AnalyticsNetwork DesignLogistics Re-engineering
03
Automation Strategy & Integration
Full lifecycle automation ownership — business case through go-live validation. AMRs, cobots, OSR systems, vision sensors.
AMR / AGVCobot SpecIQ/OQ/PQCapital RFP
04
Labor Engineering & Productivity Analytics
MTM-based engineered standards, LMS implementation, and UPH governance that make performance coachable.
Engineered StandardsLMS ConfigTime StudiesUPH Modeling
05
Lean Transformation & Process Excellence
DMAIC waste elimination, SOP architecture, RCCA systems, and facility layout optimization at scale.
DMAIC / PDCA5S / VSMRCCA SystemsSOP Development
06
Analytics & Custom Digital Tools
Power BI, Python/SQL, Excel VBA, and purpose-built operational tools — the infrastructure that changes how leadership decides.
Power BIPython / SQLExcel VBACustom Tools
Featured Work
The work speaks.
The numbers confirm it.
⏱ Time SavingsClient A · Logistics · USA
PIT License Automation — 22 Hours to 30 Seconds
134 forklift operators. Each compliance refresh required 22+ supervisor hours of manual data entry per cycle.
Want to see how?
🤖 AutomationClient B · Confectionery · USA
AMR Deployment — 60% of Delays Eliminated at Source
Chronic lead time failures with no prior analysis identifying the root cause. Leadership assumed hardware was the problem.
Want to see how?
🏗️ Capital ProgramClient D · 3PL · USA
$40M Greenfield Automation RFP — 2% Simulation Accuracy
A $40M automation decision with no existing template, three vendors, four stakeholder groups, and zero margin for error.
Want to see how?
External Recognition
What industry leaders say.
“Redefining what operational excellence looks like in modern supply chains.”
Fortune 500 Global Logistics Leader · National Supply Chain Day Recognition 2025
“A rare combination of engineering depth, operational instinct, and automation expertise — the kind of practitioner who fundamentally changes how an organization thinks about its own performance.” — Senior People & Culture Executive, Fortune 500 Global Logistics Leader
Industry 4.0 Innovation Spotlight
Multinational 3PL Network · Industry 4.0 Publication
Featured as a standout for driving process integration and optimization through automation, mechanization, and continuous improvement. Recognized by the SVP of Contracting Packaging & Manufacturing.
Star Performer of the Month
Global Agri-Food Conglomerate · West Africa · July 2021
Awarded by the Managing Director for outstanding contribution to the growth of the organization during the COVID-19 supply chain disruption.
Leadership Pedigree
Global expertise. Relentless execution. Documented results.
Fortune 500
Global 3PL
Tier-1
Automotive OEM
Multinational
3PL Network
Global Agri
Conglomerate
Fortune 500
FMCG Manufacturer
Global 3PL · Premium Logistics
Senior Industrial Engineering — Automation & Continuous Improvement
Led the industrial engineering function for a large-scale, automation-first distribution facility serving a global athletic brand. Delivered a structured CI program spanning analytics, labor engineering, capital planning, and automation integration — resulting in significant annualized savings within the first year of engagement.
Global 3PL · Advanced Manufacturing & Automation
Senior Network Industrial Engineering — Automation & Continuous Improvement
Held network-wide industrial engineering scope across multiple client facilities, covering automation strategy, capital program ownership, labor productivity systems, and supply chain optimization. Drove measurable improvements across throughput, cost structure, and operational reliability — generating over $4M in documented value across the portfolio.
Global Technology & Manufacturing Leader · USA
Systems & Process Engineering — High-Throughput Production
Embedded within a high-speed automated production environment. Applied advanced diagnostic methodology to identify and resolve persistent process instability — delivering measurable uptime improvement within weeks of engagement.
Global Agri-Food Conglomerate · West Africa
Senior Engineering — Supply Chain & Packaging Optimization
Delivered material cost reduction, waste elimination, and supply chain resilience across a large-scale food manufacturing operation. Navigated a major external supply disruption with zero operational shutdowns and zero customer impact. Recognized by senior leadership for outstanding contribution during a period of acute organizational stress.
Global FMCG Manufacturer · West Africa
Packaging Engineering — Lean & Reliability
Implemented a structured reliability and lean program across a high-volume packaging operation — delivering significant reductions in downtime and resource consumption. Recognized at the global level for operational excellence, with the facility acknowledged among the top-performing sites in the company's worldwide network.
Janell A. Medua-Onyekpe
Chief Strategy Partner
Reports directly to the Founder & Chief Innovation Officer
Message from the Chief Strategy Partner
Built for the market that is ready to be transformed.
"At Medilo, we believe every organization — regardless of where it operates — deserves access to the quality of thinking that world-class firms take for granted. That is what we are here to deliver."
As Chief Strategy Partner, Janell Medua-Onyekpe is the primary strategic and client-facing voice of Medilo Advisory — leading client engagement, relationship architecture, and market positioning across Nigeria and West Africa.
She brings extensive expertise in customer success, client retention, and stakeholder management — spanning customer onboarding, account health governance, and the communication infrastructure that builds lasting trust at scale.
Academically grounded in communication and public relations at SNHU — recognized on the Honor Roll — her background directly fuels Medilo's ability to position clients and build long-term growth architecture.
M.A. Communication · SNHUHonor Roll 2025
Customer Success · Global Technology FirmPR Strategy
Client Retention & Growth
How We Think
We don't solve surface problems.
Our operating principles are the method we bring to every engagement.
Gemba before the boardroom.
Every diagnosis begins on the floor. We observe what is actually happening before recommending anything.
Data earns the decision.
Time studies, simulation models, validated cost analyses — the numbers make the case, not our opinions.
Frugal engineering first.
We have delivered six-figure savings at zero capital cost. Every recommendation is cost-scrutinized first.
Build the template, not the fix.
Every standard we create becomes your organization's own IP — not a dependency on Medilo.
The Medilo Standard
We can solve any operational problem you bring us.
Strategy. Automation. Analytics. Supply chain. Workforce performance. Whatever the challenge — Medilo has the global experience, technical depth, and track record to deliver.
Engage Medilo
What is your biggest operational challenge?
Every engagement begins with a candid, no-pressure diagnostic conversation. If there is a mandate that fits Medilo's expertise, we will know within the first hour.
Nigeria Office
High Rise 'B', Lagos Mainland
Lagos 101245, Lagos, Nigeria
Lagos 101245, Lagos, Nigeria
USA Office
907 Walden Run Pl
McDonough, GA 30253, USA
McDonough, GA 30253, USA
Phone & WhatsApp
Email
Response Time
Within 24 hours · All time zones
Write to Medilo Advisory
Share your challenge, strategic thinking, or where your industry is heading. We respond with substance — not a template.
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